Effective Date: May 2026
KC Pet Search & Rescue LLC, doing business as KC Pet Search & Rescue (“KCPSR,” “we,” “our,” or “us”), respects your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, submit a form, contact us, book a service, purchase a service, communicate with our team, participate in a lost pet recovery case, or otherwise interact with KC Pet Search & Rescue.
By using this website, submitting information, purchasing a service, requesting assistance, or communicating with KC Pet Search & Rescue, you agree to the practices described in this Privacy Policy.
We may collect information directly from you, automatically through our website, through payment and booking systems, through communications, and during the performance of our services.
When you contact us, submit a form, place an order, request a lost pet search, request trapping assistance, request drone or thermal services, or communicate with our team, we may collect:
During lost pet search, drone, thermal imaging, trapping, or recovery operations, we may create or collect:
When you use our website, certain information may be collected automatically, including:
We use collected information for legitimate business, operational, safety, legal, customer service, and marketing purposes, including:
Lost pet recovery often requires the collection and use of sensitive practical information, including pet behavior, property access, exact or approximate search areas, sightings, owner contact information, and operational notes. We use this information only as reasonably necessary to provide services, coordinate recovery efforts, document the case, improve outcomes, and protect the safety of people, animals, and property.
Because lost pet cases may involve neighbors, witnesses, volunteers, shelters, animal control, law enforcement, private property owners, or partner organizations, limited case information may be shared when reasonably necessary to assist with locating, identifying, containing, or recovering the animal.
We will make reasonable efforts not to publicly disclose private addresses, sensitive owner information, gate codes, exact private property details, or unnecessary identifying information without permission.
When you purchase a service, pay a deposit, or complete checkout, payment-related information may be processed by third-party payment processors, e-commerce platforms, banks, card networks, or financial service providers. We may receive limited transaction details such as your name, contact information, billing details, order details, payment status, transaction ID, amount paid, refund status, and receipt information.
We do not intentionally store full credit card numbers on our website. Payment information is generally processed through secure third-party payment systems. Those providers have their own privacy and security practices.
We may retain payment, invoice, order, refund, dispute, and chargeback records for business, tax, accounting, fraud-prevention, and legal purposes.
Our website may use cookies, pixels, analytics tools, tags, scripts, and similar technologies to operate the website, understand visitor behavior, improve performance, measure advertising or search performance, prevent spam or fraud, and improve the user experience.
These tools may collect information such as IP address, browser type, device type, pages visited, time on page, referral source, general location, and interactions with the website.
We may use services such as Google Analytics, Google Search Console, Google Business Profile tools, advertising pixels, website security tools, spam prevention tools, hosting analytics, or similar platforms. These third-party providers may collect and process information according to their own privacy policies and terms.
You can usually adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.
When you submit a form, send an email, call, text, leave a voicemail, message us on social media, or otherwise communicate with us, we may collect and retain the contents of that communication and associated contact information.
By providing your phone number or email address, you authorize us to contact you regarding your inquiry, booking, active case, service updates, payment, follow-up, review request, safety issue, or related business purpose.
Message and data rates may apply depending on your carrier. You may request that we stop non-essential marketing communications at any time, but we may still contact you about active services, billing, safety, legal matters, or prior transactions.
As part of our services, we may capture or receive photos, videos, thermal footage, drone footage, trail camera images, trap camera images, maps, screenshots, pet photos, recovery photos, and other documentation.
We may use these materials for:
We will make reasonable efforts to avoid publicly sharing sensitive personal information, exact private addresses, gate codes, private property details, or unnecessary identifying information.
We do not sell personal information in the ordinary sense of exchanging client information for money. We may share information only when reasonably necessary for business, service, safety, legal, or operational purposes.
We may share information with:
We may also disclose information if we believe it is necessary to protect people, animals, property, our business, our legal rights, or the safety of the public.
Our website may link to third-party websites, platforms, maps, payment processors, social media pages, video platforms, review platforms, booking tools, analytics tools, or partner resources. We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.
You should review the privacy policies of any third-party services you use or access.
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including service delivery, case documentation, client support, accounting, tax records, legal compliance, insurance purposes, dispute resolution, fraud prevention, training, business records, and operational improvement.
Retention periods may vary depending on the type of information, the nature of the service, legal requirements, active disputes, tax obligations, payment records, insurance needs, and business necessity.
We may delete, archive, anonymize, or securely dispose of information when it is no longer needed.
We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, misuse, loss, disclosure, alteration, or destruction. These safeguards may include secure website hosting, restricted account access, password protection, vendor security tools, access controls, secure payment processors, and reasonable internal handling practices.
However, no website, payment system, email system, SMS system, cloud storage platform, wireless network, cellular camera, or internet transmission is completely secure. We cannot guarantee absolute security of information transmitted to or stored by us or our service providers.
Client is responsible for using caution when sending sensitive information by email, text, social media, or other communication methods.
If we become aware of a security incident involving personal information, we will take reasonable steps to investigate, contain, and respond to the incident. When required by applicable law, we will provide notice to affected individuals or appropriate parties in accordance with legal requirements.
Our services are intended for adults, pet owners, property owners, businesses, and responsible parties seeking animal recovery assistance. We do not knowingly collect personal information from children under 13 without parental or guardian consent.
If you believe a child has provided personal information to us without appropriate consent, please contact us so we can review and delete the information if appropriate.
Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or limitation of certain personal information we maintain about you.
You may contact us to:
We may need to verify your identity before processing certain requests. We may deny or limit requests when we are legally allowed or required to retain information, when deletion would interfere with active services, legal rights, tax records, accounting records, insurance records, dispute handling, fraud prevention, or safety obligations.
Certain state privacy laws may provide additional rights to residents of those states. If those laws apply to KC Pet Search & Rescue LLC / KC Pet Search & Rescue, we will respond to qualifying privacy requests as required by applicable law.
KC Pet Search & Rescue LLC / KC Pet Search & Rescue does not knowingly sell personal information for money. Some analytics, advertising, or tracking technologies may be considered “sharing” or “targeted advertising” under certain state privacy laws. You may contact us if you have questions about our use of analytics, cookies, or advertising tools.
Some browsers offer “Do Not Track” signals. Because there is no uniform industry standard for responding to these signals, our website may not respond to all Do Not Track signals. You may use browser settings, cookie controls, privacy plugins, or device settings to limit certain tracking technologies.
If you post a review, comment, testimonial, photo, video, social media message, or public statement about KC Pet Search & Rescue, that information may be visible to others depending on the platform used.
We may share, quote, repost, or reference public reviews, testimonials, recovery stories, or social media content for business, educational, or marketing purposes unless you request otherwise in writing.
Do not post private addresses, gate codes, sensitive pet location details, or other information you do not want publicly visible.
We may disclose information when we reasonably believe disclosure is necessary to protect a person, animal, property, public safety, our business, our legal rights, or the rights of others.
This may include disclosures to law enforcement, animal control, emergency responders, property owners, shelters, veterinarians, insurance providers, legal advisors, or other appropriate parties.
KC Pet Search & Rescue may use independent contractors, pilots, trappers, recovery specialists, administrative support, website vendors, payment processors, hosting providers, email providers, SMS providers, analytics providers, and other service providers to operate the business and provide services.
These parties may receive limited information necessary to perform their role. We expect service providers and contractors to handle information responsibly and use it only for authorized business or service purposes.
If KC Pet Search & Rescue LLC / KC Pet Search & Rescue is involved in a merger, acquisition, sale, restructuring, rebrand, transfer of assets, or other business transaction, information may be transferred as part of that transaction, subject to reasonable confidentiality and legal protections.
We may update this Privacy Policy from time to time to reflect changes in our business, services, website, technology, legal obligations, or privacy practices. The updated version will be posted on this page with a revised effective date.
Your continued use of the website or services after an updated Privacy Policy is posted means you accept the updated policy.
If you have questions about this Privacy Policy, your information, or your privacy choices, please contact us:
KC Pet Search & Rescue LLC / KC Pet Search & Rescue
Olathe, Kansas
Phone: 913-707-3156
Email: johnsoncountypetrescue@gmail.com
Website: https://kcpetsearchandrescue.com/
Use the links below to learn more about our lost pet recovery services, service areas, resources, and contact options.
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